Cancer CAREpoint Job Openings
Cancer CAREpoint Executive Director
The Board of Directors seeks a compassionate and engaging professional to drive transformative change in the organization, resulting in serving more clients in Silicon Valley.
Cancer CAREpoint (CCP) was founded in 2010 to provide a welcoming and compassionate environment and resources for people living with and living beyond cancer, their families, and caregivers. It provides psycho-social services, filling the void beyond medical/clinical treatment, and offers counseling and support groups, exercise and movement, nutrition guidance, wig services, and other wellness services. Approximately 10,000 Silicon Valley residents are diagnosed with cancer each year, with thousands more living as cancer survivors. Because of this, there will always be those who need emotional, practical, and psychological support to get through one of the most difficult experiences of their lives. This year Cancer CAREpoint is expected to serve 2,000 clients, an increase from 1,700 last year. Cancer CAREpoint is dedicated to transforming support for cancer patients, survivors, family members, and caregivers in Silicon Valley through personalized, Counseling, Assistance, Resources, and Education (CARE).
Cancer CAREpoint has a budget of $1.8M. Its signature event, the annual garden party, has grossed $1M each of the past two years. The organization has a passionate and committed staff of eight, a dedicated cadre of volunteers, and an engaged and energetic 15-member board of directors. Cancer CAREpoint’s ethos and services are highly respected and has gained significant goodwill in the community, and the new Executive Director will carry that forward.
Cancer CAREpoint is not limited by imagination, but does need to create a new vision that meets people where they are, including reaching further into underserved communities. Three concurrent priorities have been outlined for the new Executive Director in order to meet the organization’s goals to grow its service capacity:
- Collaborate with staff and board to craft an ambitious, progressive strategic plan that results in a step-change for CCP. This will include refining CCP’s vision for a refreshed future, deciding where and how to expand, retract or add cutting-edge programs, and creating a value proposition that would appeal to existing and new donors.
- Assume leadership for future locations of CCP. Cancer CAREpoint is limited by its space and it’s probable the organization will need to move in three years. How and where services are delivered will be a part of the strategic plan.
- Engage community members who support CCP’s success; bring a willingness to open new relationships and listen to key stakeholders.
Once the strategic plan is completed and implementation is underway, the ED will spend the majority of their time raising the profile and diversifying funding for CCP.
The Executive Director will be a passionate and authentic advocate and ambassador for Cancer CAREpoint. Reporting to the Board of Directors, the ED has overall responsibility for CCP’s financial viability, effective service delivery, and operational success.
The ED will work closely with the board and staff to ensure the organization’s new strategy is developed, resources are in place for implementation and reporting, and has the flexibility to adjust if necessary. The ED will be supported by a team that provides client services, fundraising acumen and support, HR, and other administrative functions.
LEADERSHIP / VISION
- Quickly become familiar with operations, finances and provide support if needed for current fundraising activities.
- Maintain an organizational culture that attracts, retains, motivates, and develops a diverse, high-quality staff and board; create an environment that embraces collaboration, transparency, accountability, innovation, and diversity of opinion; communicate clearly and effectively to staff and board.
- Create responsive systems for reporting on progress toward strategic goals.
- Demonstrate compassion and understanding of the unique circumstances and social service needs of individuals and families being served.
REVENUE, COMMUNICATIONS AND VISIBILITY
- As the Fundraiser-in-Chief, the ED will work with the Deputy Director to create a fundraising plan that diversifies and balances contributed revenue from individuals, the public sector, tech companies and other corporations, and private foundations; shape for staff and board clear fundraising roles and responsibilities.
- Drive major individual and institutional cultivation and solicitation, planned giving appeals and requests to foundations and corporations; deploy online services to ensure a robust pipeline of prospects whose interest aligns to CCP.
- Raise CCP’s public profile through a communications initiative; clearly articulate CCP’s mission, vision, programs and impact; build awareness to reach cancer patients, families and caregivers and others connected to cancer through social media, mainstream media, and through partnerships with practitioners and others; champion the organization’s brand in person and across digital platforms.
- Build productive partnerships with the corporate and tech community in Silicon Valley for ongoing financial support; programmatically, develop a program or series that might be of value to companies and is easily replicable.
- A passionate, persuasive, and authentic public speaker; seek opportunities to shine a light on the organization through community outreach, panels, health organizations, etc.
PROGRAMS – SERVICES
- With the Director of Programs, review programs and make determinations based on new strategy, but with a continued emphasis on personal touch points with clients and preserving what makes Cancer CAREpoint distinctive in its field.
- Determine the best use of technology to enhance program and services offerings and accessibility.
- Collaborate with Bay Area organizations on cancer Survivorship and Caregiving; leverage board relationships in healthcare so that CCP is known for its complementary approach to the clinical aspects of cancer.
- Stay abreast on the changes in the healthcare environment locally with hospital mergers in the Bay Area as well as with national changes to healthcare and how that relates or translates to cancer care implications for patients; remain current of new psychosocial therapies.
GENERAL MANAGEMENT, FINANCE AND ADMINISTRATION
- Lead and inspire staff to ensure a collegial and team-oriented working environment with open lines of communication; empower staff to do their best work by setting goals and expectations, and ensuring accountability; encourage staff self-care and professional development.
- Ensure operations and programs are professionally and efficiently organized and administered; ensure administration of contracts, including compliance with relevant employment laws and other legal requirements.
- Maintain CCP’s fiscal viability and that the organization adheres to a sustainable financial plan based on an annual budget; verify that financial budgets and grant expenses are aligned; foster an atmosphere of transparency and accountability.
- Ensure that information technology is current and stable, that systems are integrated and “talk” to each other, and are scalable so staff or others can meet and collaborate remotely, particularly if there are additional locations in the future.
- Become familiar with and follow CCP’s governance policies, program goals and objectives; develop, recommend, and implement policies; provide ongoing communication to the board on critical governance and program matters.
- Keep the Chair informed of CCP’s finances and activities; provide timely and concise “state of the organization” assessments; work with the board to develop a strategic roadmap for the organization’s continued evolution.
- Encourage board members’ appropriate involvement in CCP oversight and fundraising; actively assist in identifying and recruiting new board members whose skills and interests align to the organization’s needs.
Experience and Qualifications
The new Executive Director will bring an entrepreneurial spirit that is grounded in reality to set a refreshed vision for the future of Cancer CAREpoint. Additionally, the organization seeks:
- A mission-driven individual with a belief in and commitment to CCP’s mission; health-related experience is preferred.
- Senior-level strategic leader with demonstrated managerial, financial, and business acumen; experience with effectively managing similarly sized budgets and also scale; nonprofit management experience desirable, preferably at one point on the programmatic side. This could include nonprofit board experience.
- A confident fundraiser and natural relationship builder; authentic, credible, gracious; ability to develop effective, productive relationships with clients, government agencies, politicians, businesses, nonprofits, community leaders and advocates from a variety of communities; experienced facilitator and catalyst for new ideas. Relationships and understanding of Silicon Valley philanthropy would be helpful.
- Experience in evolving an organization while safeguarding the quality of services; demonstrated ability to build and align essential resources including fundraising support, administrative infrastructure, and talent acquisition; demonstrated track record of implementing growth strategies that could include mergers, organic growth, focused programmatic changes and new services.
- Decisive and resourceful, with the organizational sensitivity to gain the support and confidence of the board and staff at all levels; a team builder, collaborator, confident and competent, with strong skills in management and leadership; one who trusts and empowers the team; understands the subtleties of recruiting, motivating, directing and retaining a diverse group of personalities with different work styles.
- An individual with outstanding human qualities; one who is straightforward, shares information easily, listens as well as offers advice, and respects the abilities of others; someone who imparts trust and integrity, and guides others in a similar vein.
- Outstanding oral and written communication skills, including excellent public speaking skills for formal and extemporaneous presentations.
- An individual possessing a sense of humor, and an ability to maintain balance and perspective.
- A master’s degree in a related field is preferred.
For more information please contact:
(650) 323-3565 or [email protected]
m/Oppenheim Executive Search
1009 General Kennedy Avenue
San Francisco, CA 94129-0242
Community-based Programs Manager
Reports to: Director of Programs
Supervises: Program volunteers, interns as assigned
Areas of significant responsibility: Implementation of community-based programs and services, volunteer supervision and support, scheduling and calendar coordination
- Coordinate scheduling of community-based programs and services
- Staff community-based programs, ensure program quality meets organizational standards
- Evaluate program and service utilization, track progress related to grant expectations as applicable
- Manage online program content creation/production
- Assist with phone coverage, info email responses as needed
- Provide back-up to the front desk staff as needed
- Provide back-up to the counselors as needed to welcome new clients and provide program & service overview
- Supervise assigned program volunteers
- Manage the Real World Nutrition program:
- Coordinate community-based events, filming, promotion
- Measure & report outcomes
- Foster relationships with community partners, initiate relationships with new community program sites as appropriate
- Communicate with Development & Outreach Managers regarding programs to highlight in email blasts, website and social media to encourage attendance
- Staff on-site evening programs as required
- Lead new client orientations and volunteer orientations as assigned
- Attend staff meetings and in-services
To perform the job successfully, an individual should have a B.A. in a human services field, or equivalent experience, with at least five years of experience working in a client facing role and should demonstrate the following competencies:
- 1-2 years of program management experience required, 3-5 preferred
- Must be bilingual (English-Spanish)
- Program assessment experience
- Volunteer supervision experience
- Broad knowledge of community organizations and resources
- Able to manage difficult or emotional client situations
- Strong computer skills, knowledge or familiarity with electronic records and databases
- Strong interpersonal skills to interact with patients, families, health professionals and community members
How to apply: Please email your cover letter and resume to [email protected]. Resumes without a cover letter will not be reviewed. Cancer CAREpoint is an Equal Opportunity Employer; we do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.