Cancer CAREpoint Job Openings

Client Care Coordinator

Job Title: CLIENT CARE COORDINATOR

Reports to: Director of Programs

Category: Non-exempt, Full Time

About Cancer CAREpoint: Join a team that believes no one should face cancer alone.

Cancer CAREpoint provides non-medical support services to anyone in Silicon Valley impacted by cancer. Our programs and services are designed to address the anxiety, depression, and pain associated with a cancer diagnosis and treatment. We also provide resource and referral support for our clients to ensure they feel supported by the large network of care in Silicon Valley.

A healthy work-life balance is a key part of our culture. At the end of the day, when you leave the office, your time is your time. We offer 11 paid holidays and generous vacation and sick time in addition to the other listed benefits.
About the position: Client Care Coordinators provide support for new and returning clients, engaging with people at different stages of cancer treatment and the family members also impacted by the cancer diagnosis. Client Care Coordinators play an integral role in ensuring that no one faces cancer alone.

Duties:

  • Intake and orientation calls/meetings with new clients
  • Provide community resource information and direct referrals to other community organizations during the initial call or as a follow-up
  • Offer ongoing referrals and resources as needed to address emerging needs
  • Support clients during a Wig Boutique appointment, helping them select the right wig and head coverings to address their cancer-related hair loss
  • Greet clients and practitioners for classes, providing hosting support for practitioners during a variety of educational and wellness programs
  • Occasional community outreach classes and events

Competencies:
To perform the job successfully, an individual should have experience working in a client-facing role and should demonstrate the following competencies:

  • Bilingual in English and Spanish
  • Case management or client care experience, with experience serving the needs of clients facing medical or other serious life experiences
  • Formal training/experience in-office procedures and use of office equipment, and strong computer skills.
  • Ability to communicate accurately and clearly both orally and in writing
  • Broad knowledge of community organizations and resources
  • Superior organizational, problem-solving, and people skills
  • AA Degree from an accredited institution, or equivalent experience, required (Bachelor’s degree preferred)

Annual Compensation Range: $47,000-$52,000

Benefits: Cancer CAREpoint provides medical, dental, and vision benefits to employees, paying 80% of the monthly cost. A $50,000 death benefit Life Insurance Policy and a Long-Term Disability Policy are both 100% paid for by Cancer CAREpoint. A 401K is also available. Holiday, Sick, and Vacation Pay are also included.

How to apply: Please email your cover letter and resume to Morrigan Bruce, Director of Programs, at [email protected]. Please note that resumes without a cover letter will not be reviewed. Cancer CAREpoint is an Equal Opportunity Employer; we do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.

Communications and Marketing Associate

Job Title: Communications and Marketing Associate

Reports to: Director of Development & Marketing

Category: Non-exempt, Full Time
About Cancer CAREpoint: Join a team that believes no one should face cancer alone.
Cancer CAREpoint provides non-medical support services to anyone in Silicon Valley impacted by cancer. Our programs and services address the anxiety, depression, and pain associated with a cancer diagnosis and treatment. We also provide resource and referral support for our clients to ensure they feel supported by the extensive network of care in Silicon Valley.

A healthy work-life balance is a key part of our culture. At the end of the day, when you leave the office, your time is your time. We offer 11 paid holidays and generous vacation and sick time in addition to the other listed benefits.
About the role: We are looking for an excellent writer, storyteller, and project manager to support Cancer CAREpoint’s communications and marketing strategies. You’ll develop and manage our digital and print communications (e-news, blog, seasonal newsletters) and draft/manage grant proposals and submissions. This is a fantastic role for someone looking to work in the nonprofit space.

Duties:

  • Identify corporate and foundation grant opportunities, and maintain an annual grant calendar
  • Prospect grant funders, write, submit, and manage grant proposals and grants calendar
  • In collaboration with executive staff, lead content creation and own production of the tri-annual newsletter and impact report, bi-monthly e-news, and monthly blog
  • Maintain Cancer CAREpoint website, including regular updates
  • Develop and execute Cancer CAREpoint’s social media strategy on Facebook, Instagram, LinkedIn, and Twitter.
  • Support events communications and planning as needed.

Requirements:

  • Bachelor’s Degree in English, Communications, or related field, or equivalent experience
  • Self-directed with proven ability to assume responsibility, work independently, meet deadlines, prioritize, and move projects to completion with minimum supervision
  • Proficient with MS Office Word, Excel and PowerPoint, Content Management Systems, and Online Marketing Tools
  • Excellent communication skills, both verbal and written
  • A passion for supporting cancer patients and their families

Annual Compensation Range: $60,000-65,000

Benefits: Cancer CAREpoint provides medical, dental, and vision benefits to employees, paying 80% of the monthly cost. A $50,000 death benefit Life Insurance Policy and a Long-Term Disability Policy are 100% paid for by Cancer CAREpoint. A 401K is also available. Holiday, Sick, and Vacation Pay are also included.

How to apply: Please email your cover letter and resume to Christine Salinas, Director of Development and Marketing, at [email protected]. Please note that resumes without a cover letter will not be reviewed. Include a link to your writing portfolio if available. Cancer CAREpoint is an Equal Opportunity Employer; we do not discriminate based on race, color, national origin, religion, sex, age, sexual orientation, or disability.

Call our
Community Helpline:
408.402.6611